KAYNTRADE

Terms of Service

Last updated: November 2024

1. Quotes

All quotes are valid for 30 days from the date issued. Prices are in USD unless otherwise stated and exclude freight, insurance and duties unless quoted as CIF or DAP.

2. Orders

A 30% deposit confirms your order. The balance is due against the bill of lading copy. unless a letter of credit is agreed. Orders cancelled after production begins are non-refundable.

3. Samples

Samples are charged at cost and refunded against your first bulk order above 1,000 units. Sample lead time is 5–7 days.

4. Quality & inspection

Standard inspection is AQL 2.5. Stricter levels available on request. Claims for defects must be made within 14 days of receiving goods with photo evidence.

5. Shipping

Incoterms are agreed at order confirmation. We are not liable for delays caused by carriers, customs or force majeure.

6. Contact

hello@kayntrade.com