Terms of Service
Last updated: November 2024
1. Quotes
All quotes are valid for 30 days from the date issued. Prices are in USD unless otherwise stated and exclude freight, insurance and duties unless quoted as CIF or DAP.
2. Orders
A 30% deposit confirms your order. The balance is due against the bill of lading copy. unless a letter of credit is agreed. Orders cancelled after production begins are non-refundable.
3. Samples
Samples are charged at cost and refunded against your first bulk order above 1,000 units. Sample lead time is 5–7 days.
4. Quality & inspection
Standard inspection is AQL 2.5. Stricter levels available on request. Claims for defects must be made within 14 days of receiving goods with photo evidence.
5. Shipping
Incoterms are agreed at order confirmation. We are not liable for delays caused by carriers, customs or force majeure.
6. Contact
hello@kayntrade.com